Refund Policy

At findnbuy, we aim to ensure a smooth and transparent return and refund experience for our customers.

Return Eligibility

We offer a 5-day return policy, which means you can request a return within 5 days of receiving your order.

To be eligible for a return:

The item must be unused and in the same condition as received
All original tags and packaging must be intact
A valid receipt or proof of purchase is required
How to Initiate a Return

To start a return, please contact us at:
support@findnbuy.online

Once your return request is approved:

We will provide you with a return shipping label
Instructions will be shared on how and where to send your package

Note: Items sent without prior return approval will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive:

A damaged product
A defective item
A wrong product

Contact us immediately with details so we can review the issue and resolve it promptly.

Non-Returnable Items

The following items are not eligible for returns:

Perishable goods (food, flowers, plants)
Customized or personalized products
Personal care items (beauty/hygiene products)
Hazardous or flammable materials
Sale items
Gift cards

If you are unsure about your product, feel free to contact us before requesting a return.

Exchanges

For exchanges, we recommend:

Returning the original item
Placing a new order once your return is approved

This ensures faster processing and availability of the desired product.

Refund Process

Once we receive and inspect your returned item:

We will notify you regarding approval or rejection of your refund
If approved, the refund will be processed to your original payment method

Please note:

It may take additional time for your bank or card provider to process and reflect the refund
Need Help?

For any return or refund-related queries, feel free to contact us at:
support@findnbuy.online